Shipping policy
SERVICE AREA & SHIPPING COSTS:
| Delivery To | Shipping Cost | Free Shipping Conditions |
| Australia | AU$6.95 | Over AU$59.00 Each Order |
* We ship to Australia Only.
* For the rest of the world, unfortunately, it is not available at this time.
DELIVERY TIMES:
| Delivery To | Delivery Time (estimated) |
| Australia | 7 - 14 business days |
* Please note that the delivery time is calculated from the day your order is shipped.
* Our warehouse may take 1 to 3 business days to dispatch your order, depending on the order volume.
* The delivery time is only an estimate and the actual delivery time is subject to the situation of the delivery service provider.
OTHER INFORMATION:
- APO/FPO/DPO and P.O. Box addresses are not supported.
- We are not responsible for any failed delivery attempt caused by negligent behaviours of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you.
- According to customs regulations, we cannot declare purchases items as gifts or list an amount lower than the actual product price.
- Shipments will be delivered with duty and tax unpaid.
- All import (customs) duties and/or taxes must be paid by customers referring to local custom policy.
- Please kindly note that you might need to pick up your package from your regional post office. Thank you for your patience and understanding!